We connect you to opportunities. Not by simply providing a plan but, by providing tools, training and experience in the unique success aspects of your firm. Utilizing your team’s experience as a backdrop, we set realistic actionable goals. S.K.Y. Connect’s consultants’ hands-on experience with planning and business process is focused on improving patient care that will empower your firm.
We educate. We coach. We influence the way your firm thinks and the way you work. We work to take your existing skills, knowledge and abilities to the next level. Combined with S.K.Y. Connect’s unique knowledge of clinical and business operations, your firm is enabled.
We develop active solutions. We ensure that every solution does more than simply provide information.
We Implement. S.K.Y. Connect’s solutions are meant to drive change and bring about transformation in operations and patient care. We consider how things are now and provide the tools and knowledge to move forward so your firm’s operational changes are enduring.
S.K.Y. Connect’s solutions can be uniquely tailored or simply involve advancing the skill and knowledge level of your firm and employees.
WHO WE ARE
S.K.Y. Connect, LLC consultants are experts with more than 50+ years of healthcare industry experience. We have applied our trade in a variety of healthcare settings both clinical and administrative including hospitals, emergency physician groups, physician practices, medical plans, hospice care, in-patient and group psychiatric facilities as well as revenue cycle firms.
We have worked as clinicians, closely with clinicians and in a variety of administrative roles. Our team has hands-on experience with day-to-day operations in Medical Staff Services, Quality Improvement, Risk Management, Compliance, Practice Transformation, Training, Strategic Planning, Budget Planning, Facilities Planning and Operations.
Our expertise has been developed in managed care organizations, governmental agencies, not-for-profit organizations, for profit firms and at academic institutions. We have worked from California to Tennessee and many places in-between. Our broad range of talents and qualifications permit us to focus, quickly, on your firm’s needs and provide you with the experienced expertise you require to succeed.
Karen York, MAOL, CPHQ, CPMSM
Grady S. (Stan) York, Ed.D.
Chief Consulting Officer
Karen is a compassionate leader and executive consultant with more than 30 years of applied experience. She is skilled facilitator and has led organizations to better outcomes utilizing both qualitative and quantitative analysis. Karen has an outstanding track record working with the Joint Commission and has completed a number of certification audits as well as assisted clients with mock audits. She is passionate about impacting the care delivered at the bedside while inspiring individuals and teams to continually improve the culture and processes that support care delivery.
Karen completed post-graduate work in Patient Safety/Quality Improvement at The Harvard University Medical School. She earned her Master of Arts degree in Organizational Leadership and holds a Bachelor’s degree in Education. Additionally, Karen is certified in the areas of Healthcare Quality Improvement, Medical Staff Services, Clinical Healthcare Coaching, Lean Healthcare Management and has been certified as an Evaluator for the Malcolm Baldrige National Quality Award. She currently holds an Adjunct Faculty position in the Healthcare MBA Program at Belmont University where she teaches Patient Centered Care and Healthcare Quality Improvement.
Stan’s professional experience includes more than 25 years in operations management, strategic management and management education across a wide range of healthcare providers. First, as a clinician and later as an administrator and consultant, his work has focused on applied operations and supply chain management. His educational experience includes more than twelve years on the faculty of Belmont University in Nashville, Tennessee where he is Associate Professor of Healthcare Operations Management and serves as Associate Dean of the Undergraduate School of Business.
He maintains an active research and publication agenda with interests in operations management, supply chain management, process improvement and the linkage between satisfaction, quality and performance outcomes in healthcare
Stan holds a Doctorate degree in Education; a Master of Science degree in Organizational/Industrial Psychology and a Bachelor of Arts degree in Psychology. He is licensed as a Psychological Examiner and is certified in Lean Healthcare Management and Project Management. His Post-graduate work in Quality Improvement was completed at The Harvard University Medical School.